Automotive software program

Automotive Software Program

Automotive software program

Auto Service management refers to services done apart from treating your vehicles. For instance tasks like hiring, training, managing employees etc. IT is seen that the revenue rendered from Services is more compared to that of sales. Therefore it becomes crucial that customer service is the main component of an automobile industry.

The service takes place in three stages;

  1. service initiation
  2. In- service experience
  3. Service delivery
  4. Service Initiation

Servicing initiates the moment a customer gets their vehicle into the service center. Convenience and speed with which customer’s presence gets acknowledged determines the satisfaction level. At the gate, a job slip is written by the service person and handed over to the customer who further goes in to present it to the service advisor. Service advisor is the link between customer and workman. How effectively he is able to consider and make suggestions is another aspect of service that the customer evaluates.

  1. In- service experience

In-service Experience refers to how the customer is treated when the vehicle is getting repaired. Whether he has place to sit while the vehicle is being treated. The mechanic should be able to understand what the customer wants from the mechanic. There should not be a gap in the understanding, this will irritate the customer.

  1. Service Delivery

The customer should get his vehicle after servicing in the way he has expected. The vehicle can either be delivered by the mechanic at the customers place or the customer can come and collect the vehicle directly from the workshop. In any case proper communication should be present.

TOP 5 AUTOMOTIVE SOFTWARE PROGRAM

MaxxTraxx Pro

MaxxTraxx is an All-Inclusive, Affordable and Easy-to-Use software designed for use in Automotive, Heavy Truck, RV, Motorcycle, Bicycle, Marine, Restoration and Specialty repair shops.

FEATURES

  • Billing & Invoicing
  • Customer Database
  • Inventory Control
  • Labor Rates
  • Maintenance Scheduling
  • Parts Management
  • Quotes / Estimates
  • Service History
  • Vehicle Tracking
  • Work Order Management

PROS

  1. easy to learn and use
  2. Very functional.
  3. Cost effective.
  4. Dynamite support.

CONS

You can’t have an appointment/job stretch over more than one day. that leads to a lot of duplicate appointments to block off time.

 

2.    AutoTraker Plus

An extensive Windows automotive shop management solution designed just for the automotive repair industry.

FEATURES

  • Billing & Invoicing
  • Customer Database
  • Inventory Control
  • Labor Rates
  • Maintenance Scheduling
  • Parts Management
  • Quotes / Estimates
  • Service History
  • Vehicle Tracking
  • Work Order Management

PROS

  • It keeps in tune with all customers and vendors.
  • It has all the reports to make educated decisions on course changes for profitability.
  • Service reminders are the best key for customer retention and sales growth.
  1. AUTO REPAIR CLOUD

AutoRepair Cloud is aimed at improving every aspect of your business by centralizing and optimizing your workflow. It offers you tools such as repair estimates, invoicing, templates, built-in VIN scanner/decoder, vehicle/customer tracking, inventory management and maintenance

FEATURES

  • Billing & Invoicing
  • Customer Database
  • Inventory Control
  • Labor Rates
  • Maintenance Scheduling
  • Parts Management
  • Quotes / Estimates
  • Service History
  • Vehicle Tracking
  • Work Order Management

PROS 

  • This is best suited for small and the medium sized business
  • Apps for tablet and cellphone help to save a lot of time when working on a car

CONS

  1. Does not work without the Internet
  2. Feels little expensive
  1. Garage Partner

Automotive repair shop system that enables shop owners to manage and track their business. Complete Point of sale, On – Line parts ordering, credit card interface. Includes Accounts Receivable – Inventory – customer and vehicle tracking and follow up.

FEATURES

  • Billing & Invoicing
  • Customer Database
  • Inventory Control
  • Labor Rates
  • Maintenance Scheduling
  • Parts Management
  • Quotes / Estimates
  • Service History
  • Vehicle Tracking
  • Work Order Management

PROS

  1. Ease of use & the absolutely astounding amount of information you get from the reports
  2. The program is also very reliable.
  1. Customer service is excellent. 

REACH SOFTWARE

Reach can be used by Automobile Workshops and Mechanic Shops to manage their Job cards, Inventory, Invoicing and Accounting. Reach Workshop Software is a user friendly service workshop software which helps staff deliver effectively by allowing them to click the picture of the vehicle and share it with an estimate to the customer. Once the customer approves it the service staff works on that job. Similarly, when the job is completed, an auto SMS is sent to the customer by the software. The software helps in billing & invoicing, accounting, mobile app, and more. The software covers entire flow of a workshop right from creation of job order, job estimate, job process, spare parts ordering, job repairing, job completion, invoicing, delivery, re ordering, accounting and taxes, etc.

FEATURES 

  • Business Automation
  • E-Mail Management
  • Accounting
  • Invoicing
  • Operations and Process
  • Purchases
  • Sales
  • Access
  • Multi Company
  • Mobile Application
  • Repair Management
  • Multi Branch 

BENEFITS OF REACH

 Run Your business online 

You business will never be tied down to one place. Reach software gives you the freedom to control your business even when you are not in office. You can check your business information just like checking emails from your laptop or computer. Employees can login and work at the same time sharing data and information

No investment in expensive hardware

The software just needs a basic system connected to the internet. It can be accessed from anywhere. Since it is cloud based no huge investment is required on servers. The software can be accesed from multiple computers at the same time.

No Worry of Data theft

Do not worry about who is accessing your business data from your hard disk. Your can protect your data and control who accesses it by creating access restrictions and controls. Our one-time password feature even prevents employees from logging in without your permission.

WHY REACH OVER OTHER SOFTWARE

One stop solution

Reach is a one stop solution for your business. Before purchasing a software the first thing that you should find out is, if your software is able to take care of your entire business process or not. Reach is a one stop solution that requires no other software to help you run your business as it has all the features that is a complete package for a used car dealer business.

Improves workflow

Your business gets automated and every department gets the updates in real time hence your employees and will be able to coordinate better. It removes the communication gap between the departments and saves time leading to increase in the workflow so you can focus on the actual work and finish off more work in lesser amount of time.

Customer satisfaction

Reach increases the speed of your business process and it tracks the customers individually. This way you can keep track of their purchases and allow them to collect points which they can redeem in other purchase after that or witch whichever purchase they want to redeem it with

Access and security

Reach is cloud based therefore it is accessible from anywhere with ease and also from your smartphone, iPad, tab and laptop. It allows you to work from anywhere you want to so be it your bed or your holiday you will never have to worry about what is happening in your business

CONCLUSION

An Automobile software helps in simplifying everyday tasks. Helps in automating the activities of the Workshops. This will enable to make the workshop efficient.

 

 

 

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8 Comments
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